Shipping Policy

Shipping Policy

Effective Date: Sep 1, 2024

Thank you for choosing Giftreeng as your trusted source for green gifting! We want to ensure that your shopping experience with us is smooth and enjoyable from start to finish. This Shipping Policy provides you with all the necessary information regarding our shipping process, including rates, delivery times, tracking, and more. Please read this policy carefully before placing your order.

Shipping Rates:
We offer a flat shipping rate of ₹99.00 for all orders within India. This standard shipping fee applies regardless of the size, weight, or value of your order. We aim to provide affordable shipping options to all our customers across the country.

Shipping Locations:
Giftreeng ships to various locations within India, allowing plant enthusiasts from different cities and towns to enjoy our green gifts. However, please note that there may be certain remote areas where we are unable to deliver. During the checkout process, kindly check the availability of shipping to your specific location.

Delivery Time:
Once your order is successfully placed and payment is confirmed, we strive to process it within 2 business days. The estimated delivery time will vary based on your location and the transit time of our shipping partners. Generally, you can expect to receive your order within 5-7 business days from the date of dispatch. Please note that unforeseen circumstances, such as public holidays or natural disasters, may cause minor delays. Rest assured, we will make every effort to get your order to you as quickly as possible.

Order Tracking:
We understand that you want to stay informed about the status of your order. To provide you with real-time updates, we offer order tracking services. Once your order has been shipped, you will receive a tracking number via email, text message, or WhatsApp (based on the contact information you provided during checkout). You can use this tracking number to monitor the progress of your shipment and get an estimated delivery date. If you have any questions or concerns regarding the tracking of your order, please don’t hesitate to contact our customer support team.

Shipping Partners:
At Giftreeng, we value the quality and freshness of our products. That’s why we partner with reliable shipping carriers who specialize in handling delicate items, including live plants. Our shipping partners are experienced professionals who understand the importance of careful handling and timely delivery. Rest assured that your plants will be packaged securely to ensure they arrive in excellent condition.

Shipping Restrictions:
While we strive to provide shipping services to as many areas as possible, there may be certain locations where we are unable to deliver due to legal restrictions or logistical challenges. If your area falls under such restrictions, we apologize for any inconvenience caused.

We appreciate your trust in Giftreeng and assure you that we will do everything we can to ensure a seamless and timely delivery of your order. If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact us.